Order & Rewards

Can I Get A Refund If I Decide I Don't Want To Take The Challenge?

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Yes, a refund may be available under specific conditions, provided that no trading activity has taken place.

Refund Eligibility Conditions

You may request a refund only if all of the following conditions are met:

  • No trades have been placed on the Challenge account
  • No more than 14 days have passed since you received your Challenge login details

How to Request a Refund

To withdraw from the contract, you must send an email within 14 days to support@persistent-cyan-ant.theproptrade.com

Once approved, the evaluation fee will be refunded to the original payment method.

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